Buzzed, Briefs & Badges (Secretaries as Gatekeepers)
What can secretaries do to help keep undesirable people out of the building? How can they use the "buzz-in" system to screen out legitimate vondors and parents. What information can they ask before allowing them into the building. If they are already in the building, what options are available in the office to control their behavior.
Can be combined with "ALONE, ALERT, AND ALIVE...."
Time of presentation:
Condensed version: 25 minutes
Standard version with Q & A: 45 minutes